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New Branch Arcadia, CA. NextGen HVAC
Frequently Asked Questions
Cooling
- Why is my COOLER not COOLING
This could be from a number of different factors, including but not limited to
- Thermostat Temp is higher than room
- Thermostat Battery needs to be changed
- Blown Fuses
- Dirty or Damaged Air Filter
- Refrigerant
Once you’ve checked your Thermostat and your Breakers for blown fuses and the problems are not resolved, it’s highly recommended to contact a HVAC Certified Technician to diagnose the issues properly.
- How often should the Air Filters be replaced?
It’s recommended to clean or replace your air filter once a year.
- When should I replace my AC unit?
The life-span of an AC unit has many variables
- Make & Model
- Maintenance
- Frequency of Use
- and more
Typically, AC units older than 15 years should be replaced by more energy efficient models to reduce costs of energy and future repairs. However, a unit that is well maintained consistently will last more than 20 years.
Heating
- Why is my heater blowing cold air? Heater not heating?
Various problems can lead to your heater blowing cold air. The most common are:
- Check Thermostat
- Change batteries for thermostat
- Dirty Air Filter
- Pilot light
- Check breakers
If you've checked the above list and your heater is still blowing cold air, call us immediately as there may be a leak in your ducts and requires proper insulation or there's an electrical issue.
- Furnace Does Not Blow Any Air
A.Using the inspection window, check for debris in the furnace, it should be clear. If the furnace light is flashing red, call for service.
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Greg is an awesome HVAC man. He was very polite and worked around my schedule during the holidays! He was amazing. It was a new install on a turn of the century house. The heater portion of the HVAC works as advertised and I expect the AC to work great too. He threw in a NEST for me... which is really neat and easy to use even for my late 58 year old mother.
Long story short- expect an update in the spring when the heat starts rolling in.
- Hector S.
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Greg and the crew are the best. They are trustworthy and professional.
They have delivered on every task that they had promised. They had difficulties in getting through our roof, but they were able to make it work.
Replacing my central HVAC has been one of the most difficult tasks I ever had to do, but the NextGen guys made it as easy as possible. I cannot recommend them highly enough.
They deserve ten stars. For icing on the cake, they gave the best price. It wasn't even close.
- Joey L.
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I called Greg at Nextgen to come out because our heater was not working, gave a quick response, set an appointment for the same day, showed up at exactly the right time. Changed the filter for me for a very reasonable price. And the unit started working again with a quick reset and a minimal cleaning. Very professional and very knowledgeable in what he does. He does an amazing job I recommend everyone to Greg. Thank you so much.
- Shant D.
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Great service highly recommended.
- Thanks Greg
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Finding a trustworthy and professional hvac has made life so much easier!!
Thanks Greg for always doing your job professionally, timely, and best of al affordable! I would definitely recommend giving Greg a call!
He's very friendly and does such a great job keeping my home and my daycare flowing with clean, breathable air!
Maintaining a fresh, clean, and breathable environment is very important for the kids I watch at my daycare, routine maintenance calls with Greg has become such a blessing! Thanks for all the hard work. I'll be calling soon for another appointment!
- Anie M.
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